Frequently Asked Questions

Do I need a website or a running business before signing up for bSecure?

You need a Shopify or WooCommerce based website if you signing up for checkout services but if you are signing up for bShop you just need a social media account.

Do I need a website or a running business before signing up for bSecure?

You need a Shopify or WooCommerce based website if you signing up for checkout services but if you are signing up for bShop you just need a social media account.

Do you offer card payments?

Yes you can setup card, wallet and bank transfers as prepayment options on your store.

Do you offer international payment options?

You can collect payments from around the globe.

Will I still pay shopify charges if I use bSecure Checkout?

You won't have to pay Shopify charges if you have bSecure's Full Shopify Checkout, however this option is not available if you have the payment plugin.

What is the settlement cycle you offer?

2 working days.

How do I collect the payments made by the customer? Is it a manual process?

The payments will automatically be transferred to your account. Our payment partner will settle the funds in your provided bank account as per agreed standard duration which is 2-3 working days.

How to reconcile settlements along with the transactions made?

You will be given an exclusive access of the payment partner portal from where you can reconcile the payments and extract reports based on your requirement.

What are the charges involved? Do you charge any set-up fee?

Our pricing strategy is straightforward and transparent:
• No annual or subscription fee
• No setup charges or maintenance fee
• Merchant Discount Rate (MDR) of 3% (EXCLUSIVE OF TAX)
• Custom MDR for enterprises

Can I Use any other currency on my website than PKR

The answer is no.